Before you enquire
Preparing a project for a managed package
Use these six topics to prepare the project information and questions for a managed-package discussion. Include gaps and uncertainties as well as the information already available.

Defining the package
Set out what the package should cover and, just as importantly, what it should not. A boundary drawn early is easier to price, programme and appoint than one discovered during delivery. Where the boundary is genuinely uncertain, say so; establishing it is part of the first stage of work.
Information and drawings
Gather what exists. Partial and out-of-date information is still useful because it shows what needs to be re-established. A short list of what you hold, with dates, is often more valuable at first contact than the documents themselves.
Interfaces and access
Note the people and activities that touch the work area. Access arrangements, working hours and shared routes affect how the package is planned. Identify who controls each interface and where coordination is still needed.
Sequence and programme
A programme does not need to be polished, but the fixed points matter. The package is then planned around the real constraints rather than an idealised sequence.
Change control
Set out the route for a proposed change, including changes affecting price, sequence or the package boundary. Keep the agreed record with the current scope and programme.
Completion evidence
Decide before work starts what completion will look like on paper. Naming that evidence in the appointment means it is produced as the work proceeds rather than reconstructed afterwards.
Tell us what needs doing
Use the briefing sheet to gather the information you already have. Record any gaps as questions.
